we use windows AD to authenticate users with 2FA.  We usually set a default password and they are required to change on first use or update as needed.  you can do this with default security but not AD security.

without users being able to update and manage their own passwords it adds another layer of difficulty for our staff to manage.

We'd like to be able to administratively unblack someones monitors who has them blacked out.  Preferably we'd liek the ability to have a universal setting prohibiting it for everyone and the option to do it without joining someone's session.

We have alot of remote systems that play streams from site camera's and we need to be able to accurately view these streams on the remote pc's. This is possible with teamviewer and would be good if we can do it on screenconnect

Allow a dial-in number in the Meeting Session for attendees to call in to and participate on a phone call

It's will be great to have the option for a guest to have unlimited access to host computer via link and code, Like in Teamviwer.

Please allow mobile devices to remember their Support sessions.  Ideally this would function as an unattended access client, but on demand.  So our techs could say "please open up the Connectwise Control app on your iPhone" and it would then connect to the session.  It wouldn't need to be built every time.

There needs to be a way to assign an LDAP user to a specific machine without having to have a individual groups and roles setup for each one.

I do not really appreciate that the programmer decides to change the look without giving the choice to the user it's really not beautiful it's difficult to reprogram the look I had try everything changes it would be nice to fix the bugs instead i diffuculty in english my language is french... you have a hint to return on look on version 19 i try setting base.css to complicate..... now all is white no good for my eyes is verry bad for me