Welcome to the ConnectWise Control Feature Request Portal

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  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions.
  • If you find a matching request, give it a thumbs up and throw in a comment.
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Thank you for sharing your thoughts with us!

0
Pending Review

Log in sessions for the month

jeff@vanwert 4 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 1

I would like to see a log of how many times I used ConnectWise in a month's time.

Some kind of log to show my employer that I'm using the software and that it's beneficial to our company.

0
Pending Review

Outlook AddOn Executable

Igor 4 years ago 0

Hi!
It would be great to get an executable for the Outlook 365 AddOn Integration. 

The low ratings on the Microsoft App Page are just about the installation of the AddOn. 


I hope this is a quick one!

Kind regards

Igor

0
Pending Review

Meeting session: enable "Share Clipboard" function

rk 4 years ago 0

We would like to activate the "Share Clipboard" function during a meeting session. If another participant wants to take control and execute a command that is very long, it is easier if the host could enable/disable "Share Clipboard"

0
Under Review

set monochromatic client background

Michael Roman 4 years ago updated by Caitlin M Barnes (Product Manager) 3 years ago 1

I would like to be able to set the client background to something other than black. It's LOUSY with respect to contrast.

0
Completed

Disable SendClipboardKeystrokes from Advanced Configuration Editor

Simon 4 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 6

Currently, we have to use a different extension, Edit App.Config Settings, to disable this functionality on the host client.

It'd be helpful if we could disable it from the Advanced Configuration Editor.

0
Under Review

Block Guest connections to sessions by IP address

mike 4 years ago updated by Rishikesh Gajul (Product Manager) 3 years ago 2

I use Control to demonstrate your my product to potential clients, and reuse the session join code. Some people choose not to buy but continue coming into the live demos.

How can I block them by specific IP Address

0
Pending Review

Name search

martin spurway 4 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 1

Please would you be able to add the ability to search for the users first or last name instead of only being able to use the username in the connectwise control support.  This would make it much faster when connecting to devices.

0
Pending Review

System Preference Permissions Push via ConnectWise

Tony T 4 years ago 0

The addition of System Preferences requirements on MAC OS X (Mojave and higher) causes a big problem when taking over existing Mac infrastructure.   We can push agent installs, etc... Why has ConnectWise not integrated a PPPC push in it's agent system that would simply prompt one time for the user to enter it's credentials to approve the bevy of changes required?  As an MSP this adds potentially 15 minutes of unbillable time to each remote call, and that is barring a typical users incessant need to close every popup without reading it. 

0
Pending Review

Ability to enable automatic wild cards in any search field

cmcjunkin 4 years ago updated by Mayfield 4 years ago 1

I think there should be an option to enable automatic wild cards in any search field, so you don't have to type wild cards around everything you search for. So if you search for something with the word car in it, you can just type "car" instead of *car*.

0
Under Review

auto run

ahti 4 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 1

Hi,

would it be possible to add an auto-run feature for the guest session that is created on the main page? Right now guest have to locate the downloaded file and run it manually. This is confusing for many clients, since the pop-up says "joining" but no actual joining is happening. It is misleading.  The user sees that they have done all they need and thus they just wait and the engineer can't support them. Please make it possible, even if the admin has to enable it from preferences, it would make a big difference on the support service. TeamViewer has this option and it is needed!