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Thank you for sharing your thoughts with us!
Signing Android app for custom Android build
Hello,
as per KB https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/Android I'd like to request the signing of the Android App for custom build Android. Can you please advise how to proceed?
Creating the request as per support Service Ticket: #13731407 suggestion.
Extend Timeline Beyond 30 days.
I have a need to extend the timeline log beyond 30 days. This should be a native to the solution without addins/plugins.
Ah, that spanTime is now in the App_Themes/Base.css file (--span-time, under .Timeline). This way it can be included in custom themes, rather than needing to modify Host.aspx
forgot password link duplicate RemoteSupport
When our user's complete the Forgot Password link on the sign in page they receive the email successfully. However the link shows a second /RemoteSupport/ within the address. Remove this second /RemoteSupport/ allows the user to access the needed forgot password page and update their password.
Mobile Tab key
When remote controlling via mobile, could we have the TAB key near Ctrl Alt Win?
It's so frustrating having to switch to the external keyboard and then back again especially when typing into fields.
There's plenty of real estate on the top bar so I think it could be added easily
Break/stop Inheritance for groups in a role
Allow a group to stop inheriting permissions so that it can be set specifically within a role. Example:
2 roles helpdesk & restrictedAreaAccess.
Helpdesk role needs to see all groups including all newly created ones but there is a specific group it should not see or have its standard rights applied to. We want users with the restrictedAreaAccess role to see the group. Unfortunately the group inherits permissions so it is not possible to stop Helpdesk role from seeing it. It is not practical to change the role every time a new group is added which is what support have suggested, ie all groups inherit nothing everything is explicit.
Session filter Auditing
Looking for the ability to receive notification for users who have the Global "ManageSessionGroups" and make changes to session filters.
Refer to ticket#13450263 for more details. A fix (rather than feature) that would use FQDN of relay address for the entire process of connection/session and not in part. Thanks.
Please refer to ticket#13450263 for more details. thanks.
Sessin Group Trigger Ability
Add the ability to crate triggers on sessions groups so if users are given the ability to add/remove computes from session groups, a notification is sent to
Enable ConnectWise Control client side logging.
Enable the end-client to see a log of all connections to their computer. This would allow the end user to see, print and provide a log of all connections to the computer they use without Admin assistance.
Customer support service by UserEcho
