In the report manager and report generator, the available fields are not in alphabetical order. Why? To see if a field is available I have to go though the entire list of fields. Could these be put in alphabetical sequence (or let me know how to do that myself).

Steve

There is an inventory report in report generator but it doesn't pick up machine bios date. This would be useful when determining age of device. 

It would be great to be able to sort in the group the CPU Architecture. With technologies moving away from x86, it would be nice to be able to quickly see who are still using x86 CPU to plan for future upgrade.

As you can see in those screenshot, we are doing sorting by OS to plan future OS replacement to be able to support new software update.

I would like to make an ITBOOST feature request to allow linking of KB Articles in the Documents location to KB articles in other Company (Site) KB articles.  This would be useful for allowing the creation of KB articles that are useful for multiple sites to be linked. For example a Office 365 Powershell script that would be useful for all our clients using Office 365.  We should be able to write the KB once and then link it to all the different locations where Office 365 is utilized.

It is currently not possible to un-inherit permissions in security roles. This means if you want to deny access to one client, you have to manually allow access to all other clients instead. Terrible design, please fix.

7 years ago you all DECLINED this here https://control.product.connectwise.com/communities/1/topics/408-ability-to-download-and-not-run-tools

Why was this declined?  Pls re-eval.

The default should have always been a download anyway and not auto-run for security reasons.  But you already have a RUN and RUN AS ADMIN from the toolbox, so you are just missing a DOWNLOAD option.

Ironically, you all already accidentally programmed it as they download anyway to the TEMP folder in the CW folder in the Docs folder....all you need to do is make a link in the toolbox next to the others that says DOWNLOAD and simply don't run the line or lines of code that actually run it!

Again, this is already programmed.

Pls just add it.  There are a dozen reasons for wanting to download instead if forced run them, so we don't need to has "why" as we're wasting time.

Also, a workaround of cancelling and then grabbing the temp file and copying it out of temp is not a "solution" so don't suggest that.  Plus, if an installer already ran, depending on how the installer is programmed, it could have already auto ran some code that was not desired by the time you cancel.

Thx.

would be good to have a in browser notification integration when someone write to us on the chat in the agents or at least using the windows notification

If you are not going to offer Audio options on the free license, you should at least offer it on the single user.

When connecting to a host unattended, if it's at the logon screen, the cursor will be in the username or password field.  You can see the cursor blinking (it has "focus").  However, if you don't actually click on the box after connecting, your keystrokes go into the ether.  We are migrating from teamviewer and teamviewer did not have this issue.