After updating from 22.8 to 23.8.1 or 23.8.6 I have a timeout on the relay connection, when I do a netstat -ab, I see the connection listing on the relay port (around 600) , have to restore older version.

When I change the resolution of the host to fit my laptop's screen, it won't revert back to the original resolution when I end the connection.

Because some users are not tech savvy, they would call back and ask me to connect again and change the resolution back.

My request is specifically for the Column Chooser. It would be a great boon to be able to see the following information in a quick glance along with what information is already provided: "Manufacturer and Model" and "Machine Product/Serial". I refer to this client information frequently, and it would save time to quick view this information in Automate and have it exportable than to have to find this information through the more details per endpoint.

Integration for the PAM solution Fudo Security.

Fudo enables an administrator to overwatch remote sessions (currently supported protocols include: RDP, SSH, HTTP, Telnet) by having the user first connect to the Fudo server using their preferred client (Windows RDP, PuTTY, ...) and then have Fudo forward the connection to the destination host.

Integration Fudo with ScreenConnect would combine the best of both solutions and give a great advantage security-wise, and (if the integration is done correctly) would be easy to implement into large network environments.

I have been migrating my epub library over to the native “BOOKS” app, with iPad as the primary device.

Previously used & loved the now-unsupported Marvin3 reader with many configurable viewing option controls. I would like one feature added to the BOOKS app, namely the ability to adjust the page margins when reading an epub.

The default margins on BOOKS are far to wide for my taste; I would like to be able to fit more words on each page. The “Themes and Settings” does not seem to allow margin adjustment. Here’s hoping that this is a simple enhancement that could be added in a future update.

Thanks much, 

Thom Spengler

Please can we have the option to create a second instance of a session to a server so we can have 2 engineers working on the same server, which goes with the rules of Windows Server of having multiple logins at the same time

We need the ability for an end user to kick a tech off their screen in an access session. Even though they could in theory just rejoin this helps in circumstances where they suddenly need to take control again or when a technician has accidently left themselves logged on. The timeout is not good enough or configurable enough for this to be a valid option. The timeout is not an "inactivity" one but just a generic timeout so you could end up getting kicked off sessions you are still actively working on. 

I have also been told by support that it is not possible with access sessions but the timeout itself essentially does end the screen control session without turning off the access service so I don't understand why this has never been implemented.

Can you create a copy button to copy ticket number and description. Even fancier would be if it copied that as hyper text with underlying URL to the ticket.  Currently it is actually difficult to copy this line out of the web page.

We set up automatic approval to run Visual Studio Pro as admin as some projects require it. However, a new admin user gets created every time Visual Studio Pro is run as admin. This is an issue because Visual Studio Pro resets back to factory settings since it’s being run for the first time from within the newly created admin user. This means installing all the plugins / packages / dependencies every time Visual Studio is run as admin. Is it possible for the admin user profile to persist? or any other solution?