Welcome to the ConnectWise Control Feature Request Portal

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Thank you for sharing your thoughts with us!


remote file transfer outside of session

mhighsmith 4 years ago updated by D M 4 weeks ago 67

this might already be in the works but did not see it. It would be nice to be able to open up the devices C drive without connecting to the device. to copy and paste files in the back ground.

Under Review

Virtual Screen driver similar to that used by MSTSC to eliminate screen resolution limits

Paul 4 years ago updated by Tal 1 month ago 32

Older graphics cards restrict screen resolution. This is not a problem with the Microsoft Terminal Services client which uses a virtual driver and can display much higher resolutions.


make the commands tab a full-interactive PowerShell

Ryan 4 years ago updated by Jeffrey Klassen 2 years ago 42

make the commands tab a full-interactive PowerShell

would like to send multi-line commands

Pending Review

Add Let's Encrypt support to base screenconnect functonality

Thomas-Louis Laforest 4 years ago updated by Alex Heylin yesterday at 11:02 a.m. 35

With LetEncrypt now in production It will be an ansome feature if ScreenConnect woukd support it strait at install.

you could offert ssl support out of the box for all client raising the security of your application and reducing the effort for end user to set it up.


The Ability to set the screen resolution when connecting to a device

Colin Aggett 4 years ago updated by Star Fox 1 week ago 59

When you connect to a server the screen resolution can be quite small and there is no way to change the default window size, having the ability to change or set a default connection resolution size or control it in the session would be very helpful, it is very frustrating when you are viewing a sever at 800x600 when you have 1920 x 1080 monitor.

Under Review

Be able to apply app.config settings per session group

Steven 4 years ago updated by Preston Eaves 3 weeks ago 36

Be able to apply App.Config files or settings based on the Session Group(s) a computer is in.



Add field on General tab for local IP address

Michael Legato (Support) 4 years ago updated by Caitlin Barnes (Product Manager) 1 year ago 28

Partner would like an additional field added to the General tab of the guest machine on the Host page that displays the local IP address of the machine (in addition to the current Network IP address that pulls from the inbound traffic).


Under Review

uninstall password

Dustin Evans 4 years ago updated by Caitlin Barnes (Product Manager) 7 months ago 18

We would like to have the option to add a password to protect the screen connect client from being uninstalled by users with local admin privileges. I have found that when the client is installed from labtech, users don't recognize it and tend to remove it. This causes problems with the labtech SC plugin.

Considering for Future Release

Add the ability to set an alternate relay address

Michael Bannerman 4 years ago updated by Ademar 4 months ago 27

Our situation :
We have 3 offices in Canada (HQ, A, B)
HQ-A have MPLS link between them,
HQ-B use VPN over internet.
All location have independent internet access.

We use access session on all system in all location, but the relay is located in the HQ.

Curent setup.
1 DNS name to the server that resolve to an external IP when out of the local infrastructure and an internal IP when inside the infrastructure.
- This way system on our internal network dont use the public internet access, it more secure, reduce the global bandwitch and load on our front end firewall.
The issue, if the inter-site link go down, the access session will not be able to connect, as the DNS will still resolve to the internal IP, resulting in disconnection.

Our need, be able to setup 2 URL for the a access session, as such when the 1st is irresponsible the client can try connecting to the second one, with a retest every X to go back to primary.
With this we could setup our client with a internal URL as primary and an external URL as secondary and still reach our system if the VPN or MPLS go down, but not the internet.

Pending Review

Access session guest ability to kick host from session

Larry 4 years ago updated by Stefan Thon 4 weeks ago 19

Currently if a guest wants to remove a host from a session, they will right click the tray icon and end the session.

When a host joins a access session, there is no way of kicking them besides just stopping the services or uninstalling the agent. Feature request is for the ability to kick a host from a session without removing the agent.